Residential Care

Webcare supports the delivery of better care across the aged, disability, family services & more.

  • End-to-end client management solution, driving efficiencies and better care outcomes

  • House rostering system

  • Create and retrieve daily and hand-over notes for clients

  • Easily create personal support plans, while communicating to staff what the clients needs are

Make use of the Webcare staff app for online timesheets!

Main Features & Benefits for Residential Care

House and Facility Rostering

Webcare keeps track of any changes to the Roster including recording a reason for change, date and time of when the change was made and the new staff assigned to the shift.

The system also supports full conflict detection for staff if they are rostered to another facility. Other features include:

  • Different types of shifts and shift templates can be created for each facility. Staff can then be assigned to a shift template.

  • Ensures employment requirements are met (e.g. maximum number of hours or sleepover shifts in a week)

  • Fatigue and overtime management

  • Record any ad-hoc and unassigned shifts, including any staff changes with reasons for change

  • Check for different award requirements

  • Allows payroll managers to reconcile staff timesheets in bulk and export data to different payroll systems

Reconciling your staffing hours to your payroll system has never been easier!

Daily Notes

Create Daily Notes from custom forms created in your system. Add notes and questions specifically related to your organisation and individual clients.

  • Daily Notes can be logged under a clients details

  • View and add Daily Notes from your mobile

  • Can create separate topic specific Daily Notes eg. incident notes, progress notes, outcome notes

Having all your Daily Notes online increases productivity and creates a simplistic storage location with access whenever you need it.

Manage Personal Plans

Easily create personal care plans for each client. Now available on the Staff Mobile App!

  • Record areas of support and dependency needs

  • Personal and family history

  • Allergies

  • Hazards and risks

  • My likes and dislikes

  • Print a clients profile to immediately create a care plan hard copy

Fully customisable to your organisations needs for care plan reporting!