People You Support
Webcare offers an easy-to-use interface to record information about People you support, track their Outcomes/Goals, manage Support Plan and record Service hours
Webcare records all staff-related data including employment details, qualifications and experience, helpful for skill matching, scheduling and HR/Payroll
A Facility is an entity that could be a house (residential house), a workshop (vocational services), a group (therapy group) or a vehicle. Each facility has its own Roster to easily record staff shifts
Webcare Scheduler offers an intuitive way to schedule appointments between your staff and Participants based on their individual Service Codes. Track hours of service delivered and show proof of service delivery
Staff Mobile App
Webcare Mobile App allows staff to access their appointments, record Travel Time and submit their timesheets in real time using their mobile phone
Webcare offers a dedicated Rostering system to easily create shifts and allocate staff to shift templates. Keep track of any staff changes, leaves, overtime and award requirements
Custom Forms & Email Alerts
Webcare online forms are custom built to suit your policies and procedures. Easily create email notifications which can alert your staff and managers based on your business rules
All your Document Management in one place, Secure and Online. Authorised users can create libraries, bulk upload documents and work on live Office documents
Webcare offers you the tools to monitor support provision, show evidence of compliance and allows you to create your own reports and templates for billing and auditing requirements
USED EVERYDAY BY OVER 25,000 USERS
IN NEW ZEALAND AND AUSTRALIA
Webcare runs on any modern browser and the data can be accessed from multiple devices including smart phones and tablets (mobile workforce).
We take care of all the backend services including all the backups, security, server upgrades and physical security of your data. All our services are covered under our Service Level Agreement.
High-level security is built into Webcare allowing organisations to define their own roles with strict permission access as who-can-access-what.
All the subsequent updates are part of your service cost (excluding optional upgrades and customisations).
Webcare is the only service to offer true scalability, and grows with your organisation. Since Webcare is highly customisable, we can adapt the system to suit your specific needs including changes to forms, reports, roles and security.
Webcare offers unique team building features including shared calendars, regional calendars for a group/house, and alert notification to team members (for incidents).
Webcare is a cloud-based computing system and can be accessed from anywhere in New Zealand (via Internet). Any data updates are instantaneously reflected in all your office locations.
Webcare is developed specifically for NZ Support Providers and is hosted in New Zealand. We are highly motivated to continually improve our services based on changing requirements of the Ministries, and work with specific requirements of our clients.