Helping you care.

A purpose-built cloud-based people, staff, and facility management system designed for New Zealand and Australian support providers in the health, wellbeing, and disability sectors.

We have been working closely with our Community of Support Providers since 2005, understanding the
ever-changing contractual and regulatory requirements needed to support your People and their Whānau.
“We work together and our Support Providers have a say”

People Management

Staff Management

House & Facility Management

All Features

Webcare Staff App.

Available on Android and iOS platforms, our app allows staff to securely login to Webcare and see their own shifts; client details, advertised shifts, submit timesheets, add/view client progress notes, view client goals, view clients personal plan and ‘proof-of-service delivery’ functionality.

  • Security

    Security

    High-level security is built into Webcare allowing organisations to define their own roles with strict permission access as who-can-access-what and multi factor authentication.

  • Any Device

    Any Device

    Webcare runs on any modern browser and the data can be accessed from multiple devices including smart phones and tablets (mobile workforce).

  • Gain Business Insights

    Generate reports on any part of your organisation. Create custom reports or use existing templates.

  • Services

    Services

    We take care of all the backend services including all the backups, security, server upgrades and physical security of your data. All our services are covered under our Service Level Agreement.

  • Free Updates

    Free Updates

    All the subsequent updates are part of your service cost (excluding optional upgrades and customisations).

  • Scalable

    Scalable

    Webcare is the only service to offer true scalability, and grows with your organisation. Since Webcare is highly customisable, we can adapt the system to suit your specific needs including changes to forms, reports, roles and security.

  • Collaboration

    Collaboration

    Webcare is the only service to offer true scalability, and grows with your organisation. Since Webcare is highly customisable, we can adapt the system to suit your specific needs including changes to forms, reports, roles and security.

  • Cloud Based

    Cloud Based

    Webcare is a cloud-based computing system and can be accessed from anywhere in New Zealand (via Internet). Any data updates are instantaneously reflected in all your office locations.

  • NZ Born

    NZ Born

    Webcare is developed specifically for NZ and AU Support Providers and is hosted in New Zealand. We are highly motivated to continually improve our services based on changing requirements of the Ministries, and work with specific requirements of our clients.

News

We offer our funding grant to eligible applicants.

Only available for a limited time, so apply now!
So far we have awarded:

$322,581

FAQs

  • Yes! The Staff Management Mobile App allows staff to securely login to Webcare and see their own shifts; client details, advertised shifts, submit timesheets, add/view progress notes and goals, as well as ‘proof-of-service delivery’ functionality.
    Find out more here!

  • There are extensive help files available online with step-by-step guides as part of our Ongoing Support Availability.

    The online support site is divided into different sections (e.g. Client, Staff, Reports, Admin, etc) where each section has multiple articles for how-tos with images and videos. A search function is available to search for articles, and the articles are presented based on their relevance to the keywords.

  • Yes, we can scale Webcare to meet your needs and your budget!

  • Not at all, we work with smaller organisations who have 2 staff, right through to larger corporations who have more than 500.
    Being a cloud-based system, Webcare can be accessed from multiple locations and can be easily scaled for multiple geographic locations, different staff level access and People requirements. Our modular architecture and use of the latest web technologies allow us to offer services that are scalable and customisable for each organisation’s specific requirements.

  • Webcare Services provides role-based security to assign who-can-access-what, SSL security for end-to-end data encryption, two-factor authentication, and physical protection of servers under a five-star rated datacentre.
    Webcare Ltd is locally owned and locally domiciled and performs full-data backups for data retention and disaster recovery. All your data stays in New Zealand and is hence protected by NZ consumer laws and follows best practices guidelines from NZISM.

  • Yes! Webcare is fully customisable and can be configured for a multi-lingual user experience, such as integrating Te Reo Māori throughout the system.

Book a Demo!

See Webcare in action