People You Support.

Record all related information for the person you support- including their personal details, ability, health, and support needs. Webcare also offers tools for tracking their Goals and Outcomes, Support Plans, Daily Diary, Activities, Finances, Medications, Incidents, and Scheduler as a single integrated solution.

Record personal details

Record all essential client details.

  • Convert a referral to a client

  • Record general details and identity numbers (NHI, CYRAS, WINZ, NDIS etc)

  • Record ethnicity, disability information

  • Record Next of Kin/Guardian details and emergency details

Create a personal profile for each client.

Record Service Referrals

Record all service referrals.

  • Record Service referrals and support hours

  • Record Service, start and authorisation

  • Other Services (psychiatrist, physiotherapists, occupational therapists, language therapist, counselling and advocacy)

Keep all service referrals in one easy-to-access place.

Manage Support/Personal Plans

Easily create personal care plans for each client and communicate supports to staff members. Available on the Staff Mobile App!

  • Record areas of support and dependency needs

  • Personal and family history

  • Allergies

  • Hazards and risks

  • Print a client’s profile to immediately create a care plan hard copy

Fully customisable to your organisations needs for care plan reporting!

Manage Goals and Outcomes

Webcare gives you the ability to actively track, communicate and report on a clients goals through progress notes and milestones to help them reach their desired outcome. Available on the Staff Mobile App!

The Goals and Outcomes module is divided into three main sections within Webcare:

Progress Notes

  • Capture goals with progress notes

  • Sort notes by categories

  • Label notes for communications

  • Report and export

Goals

  • Set milestones to complete

  • Risk access each goal

  • Assign staff

  • Set review dates

Outcomes

  • Managers can view all goal status’

  • Review goals

  • Check at a glance graphs

Client Service Bookings

Webcare client scheduler is an intuitive way to book client appointments for the Supported Living services you provide.

  • Record service referrals and total support hours required

  • Budget the support hours based on client requirements and staff availability. Create recurring appointments and set number of occurrences

  • Keep track of actual hours of support provided by staff

  • Service variance – Compare budgeted hours vs actual hours

  • Export client services provided for Invoicing

  • Export staffing hours to payroll

Track support hours at the click of a button!

Risk Management & Safeguarding

Work with people to ensure their safety.

  • Track incidents, accidents, restraint, PRN

  • Manage behaviour plans and risk register

  • Record early warning signs and triggers

  • Record Likes & Dislikes, Dos & Don’ts

Get email alerts for incidents!

Asset Register & Personal Finance

Ensure the people you supports personal finance is maintained.

  • Maintain client wallet (day-to-day expenses, activity expenses)

  • Keep track of client’s personal items (assets)

  • Record history of current and disposed assets

  • Budget activity expenses and other services

  • Keep track of service budgets

Maintain a clients budget to ensure funding is sufficient to cover all services.

People/Client Custom Forms

Webcare can take your paper-based forms and customise them to online digital forms. (progress notes, Incident reports, risk registers, and ledger forms)

  • Build custom forms tailored to specific requirements (your own Incident forms, progress notes, epilepsy chart, etc)

  • Custom forms are fully reportable

  • Can be exported to Excel and PDF

  • Printing support

Capture essential data effortlessly!

Document Management

Webcare Document Management System allows you to create folders and upload multiple files related to people you support, staff, facilities and global shared drives.

  • Maintain a personal document library for each client

  • Maintain a document vault (upload service referrals, contract requirements, guardian authorisation)

  • Restrict access based on permissions

  • Live-edit option (only on Microsoft Office)

Having all your documents online increases productivity and creates a simplistic storage location with access whenever you need your documents or policies.

Next of Kin Access

Organisations can share a person’s journey with their Next of Kin/Family/ Whānau.

  • Permission-based Next of Kin access

  • Share progress toward care plans and lifestyle plans

  • Transparent overview of goals and outcomes

  • Communicate scheduled appointments

  • Add photos and other communications

  • Staff-Family calendar - team events of clients can be announced inviting families to take part